Privacy Policy

What we collect

Your account email and password are handled by Supabase for authentication. EILA stores the information you save, including your profile, goals, pay plan, deals, opportunities, notes, day items, reminders, and personal financial information. Deal information may include customer names, contact details, or deal figures. Only enter information you are authorized to use under your employer's rules. Document handling depends on the feature: extracted fields you save become part of your account data, and Scan and Sort files are retained as described below. Payment details go directly to Stripe; EILA does not store your payment card number.

Optional bank connections

When you choose to connect an eligible financial account, Plaid provides the connection. EILA receives institution and account details, account identifiers, masked account numbers, balances, and transaction details for its money tools. Connection access tokens are encrypted in EILA's server-side storage. Synced financial information is saved with your account data. Bank connectivity depends on supported U.S. institutions and the availability of the service.

How we use it

To run the product: compute your pace, paycheck projection, and daily mission, organize financial information, and let EILA coach you. Conversations and the data snapshot supplied to EILA are processed by third-party AI providers (OpenAI and/or Anthropic) to generate responses. Documents submitted to AI-assisted tools may also be processed by these providers. EILA keeps coaching notes from conversations in your account to support continuity.

What we never do

We do not sell your data or share it with advertisers. We do not use your data to market to anyone. EILA's shared coaching playbook is intended for general lessons, not identifiable customer or financial records.

Storage, services, and retention

Account data is stored with Supabase. The app is hosted on Vercel. AI-assisted features use the AI providers described above, web payments use Stripe, and optional bank connections use Plaid. EILA uses HTTPS and database access controls. Optional notification features use device notification services, including Apple Push Notification Service on iOS. The optional Plaud integration imports recording transcripts that you choose to connect to EILA.

Scan and Sort deal files are held in private storage with a 90-day retention period and scheduled cleanup. Download your copy if you need to keep it longer. Resetting your app data is not the same as deleting your account or disconnecting an external service.

Deleting your account and data

In EILA, open Settings → Delete account, read the confirmation, and type DELETE to continue. This initiates account deletion, not just a local reset. The app reports when deletion succeeds or if a step needs support. Export any information you need before confirming: deletion cannot be undone.

If you cannot access the deletion control, cannot sign in, or see an incomplete deletion message, contact aaronprice@commissioned41.com for help with your account, retained files, or linked services. Do not send passwords, access tokens, or full financial account numbers.

Contact

Commissioned 41 LLC · aaronprice@commissioned41.com · EILA Support